Pradhan Mantri Ujjwala Yojana 2.0: Free LPG Connection Scheme

Pradhan Mantri Ujjwala Yojana 2.0 (PMUY 2.0) empowers women from economically underprivileged households by providing them affordable and reliable access to clean cooking fuel—LPG. Building on the original PMUY launched in 2016, the 2.0 upgrade (approved August 2021) adds 1.6 crore new connections (achieved by December 2022), simplifying processes for migrant families and extending benefits without any household deposit requirement (pmuy.gov.in).

Introduction to PMUY 2.0

Pradhan Mantri Ujjwala Yojana was initiated on May 1, 2016, with the goal of replacing traditional cooking fuels (wood, cow dung, coal) with LPG, thereby reducing indoor air pollution and women’s health risks. PMUY 2.0 is an enhancement: targeting 1.6 crore additional connections, introducing zero‑deposit connections for women from eligible households, and streamlining the application via online and distributor networks.

Eligibility and Required Documents

Eligibility CriterionRequired Documents
Adult woman (≥18 years) without existing LPG connection (any OMC)Aadhar Card (proof of age & identity)
Belongs to SC/ST/AAY/Tea & Ex‑Tea Garden Tribes/Forest DwellersRation Card or SECC listing (proof of BPL/14‑point declaration) (pmuy.gov.in)
Pradhan Mantri Awas Yojana (Gramin) beneficiary or MBCBank passbook or Jan Dhan account statement (link to receive subsidy)
Residents of islands & river islands; migrant householdsAddress proof (utility bill, voter ID, or equivalent)

This table consolidates official criteria. PMUY 2.0 uniquely opens cleanup fuel access to migrant families by accepting out‑of‑district attestations—no deposit, only standard security covered by government subsidies.

Key Benefits for Consumers

BenefitImpact on You
Free LPG connection (₹1,600 subsidy)No security deposit; immediate access to cooking gas without upfront cost
First refill & stove in installmentsPay for stove and first refill via small EMIs over 12 months, reducing financial burden
Health improvementsReduced risk of respiratory illness and burns from open-fire cooking
Time savingsFaster cooking, less time gathering firewood; frees hours for income-generation or education
Environmental benefitsLower household smoke emissions; less deforestation and carbon footprint

Consumers report significant reduction in fuel‑related expenses and health complaints, boosting overall quality of life.

Application Steps Overview

StepAction Required
Obtain KYC FormDownload from PMUY portal or pick up at nearest LPG distributor (static.pib.gov.in)
Fill in Personal & Bank DetailsEnter name, age, address, bank/Jan Dhan details, OMC preference (myscheme.gov.in)
Attach DocumentsAadhar, Ration Card/SECC certificate, bank passbook copy, photo
Submit to DistributorHand over complete form & docs; get acknowledgement slip
Verification & ApprovalDistributor uploads KYC; BP LPG systems validate and generate connection ID
Cylinder Delivery & InstallationDelivery of cylinder, regulator, hose; installation by trained technician (no deposit collection)
EMI Setup (if opted)Bank auto‑debits small monthly installments for stove & refill cost

Each step typically takes 7–10 working days; rural and remote locations may require up to 15 days for delivery.

Application Channels

ChannelHow to Apply
Online via PMUY PortalVisit pmuy.gov.in → “Apply for New Connection” → Complete KYC form upload
Umang/Jan Sagar AppInstall mobile app → Select “PMUY Connection” → Fill & submit
Distributor Office Walk‑inCollect & submit hard copy at nearest authorized LPG distributorship
Common Service Center (CSC)Local CSC kiosks fill online form on your behalf (nominal service charge may apply)

Online applications offer real‑time status tracking; CSC and walk‑in remain vital for digitally un‑connected households.

Cost Components and Subsidy Structure

ItemCost to ConsumerGovernment Subsidy
Security Deposit for Cylinder₹1,600 (covered fully)₹1,600 per connection credited to OMC to waive deposit
LPG Stove₹1,400–₹1,800Option to convert into EMI over 12 months via OMC/subsidy support
First Refill (14.2 kg cylinder)Market price (~₹800)Consumers can pay via EMI; subsidy covers deposit only

No upfront deposit ensures low-income households begin using LPG immediately; stove and refill EMIs spread payments without interest.

Best Practices for Consumers

Practical tips to streamline your PMUY 2.0 experience:

  • Verify KYC AHL/TIN: Confirm your SECC entry or ration card details before applying to avoid delays.
  • Select Nearest Distributor: Closer proximity often means faster delivery and lower service charges.
  • Digital Receipts: Request SMS/email acknowledgements at each milestone to track progress.
  • EMI Reminders: Set mobile reminders or auto‑debit mandates for EMIs to maintain timely payments and avoid service interruption.
  • Safety First: Always ask for safety demonstration when stove is installed; keep helpline number handy.

These small steps ensure a seamless transition to clean cooking fuel with minimal hassle.

Post‑Application Timeline

PhaseTypical Duration
KYC Verification1–3 days
Distributor Confirmation2–4 days
Cylinder Dispatch & Delivery3–7 days (up to 15 days in remote areas)
Stove Installation & DemoSame day as delivery in most cases; often within 24 hours
EMI ActivationImmediately after installation; first debit within 30 days

Regular follow-up via SMS alerts and distributor calls helps track each phase proactively.

Payment and Refill Booking

Payment ModeDetails
UPI (BHIM, PhonePe, Paytm)Instant, paperless; widely accepted at distributor
Debit/Credit CardAccepted at select distributors; check availability
Net BankingAvailable on PMUY portal for refill payment
PAHAL (DBT to Consumer)Government transfers LPG subsidy directly to consumer bank account for refill price balance

Refill booking via SMS short code (“Booking” to 9223456790), distributor number, or PMUY/Umang apps ensures timely cylinder replenishment.

Consumer Support and Grievance Redressal

ChannelContact Information
Toll‑free Helpline1800–233–3555 (24×7 LPG emergency)
Ujjwala Helpline1800–266–6696
Email Supportcustomercare@pmuy.gov.in
Consumer ForumsLocal LPG consumer associations; state‑level LPG councils
Escalation (Distributor)Approach Regional Manager if distributor fails to respond in 7 days

Document all communications and keep acknowledgement numbers for reference if disputes arise.

Consumer FAQs

QuestionAnswer
Can male members apply?No—only adult women from eligible households can be primary applicants (myscheme.gov.in).
What if I already have a non‑PMUY LPG connection?You are ineligible for PMUY 2.0; however, you may switch your distributor (portability option).
Can migrants use old address documents?Yes—the scheme accepts out‑of‑district certificates for migrant beneficiaries.
Is there any interest on EMIs?No—EMIs are interest‑free, spread over 12 months.
How to change distributor after connection is active?Use portability service on PMUY portal or Umang app; new distributor must fulfil pending deliveries.
What if cylinder delivery is delayed?File a complaint via helpline or distributor email; escalate to regional office if unresolved in 3 days.

Real‑Life Consumer Benefits

Pradhan Mantri Ujjwala Yojana 2.0 stands as a landmark in public health and social empowerment. By eliminating initial cost barriers, extending support to migrant populations, and simplifying the user journey, PMUY 2.0 transforms household cooking practices across India. As a consumer, you benefit immediately through better health, time savings, environmental gains, and fully subsidized connections. Apply today via the portal, Umang app, or distributor to join millions of women who now cook clean and live healthier lives.

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